E-mail is an easy and efficient communication tool available to employees of state and local government agencies. In many respects, e-mail has replaced the telephone as the medium most often used to communicate with one another about daily business. Unlike the telephone, however, e-mail creates a written record of communication that is included in the definition of a state public record. Like all other electronic records, e-mail is subject to the same retention requirements as any other public record as governed under MCA Title 2, Chapter 6. These guidelines along with approved retention schedules, provide assistance in determining whether e-mail should be retained, for how long and how employees can manage e-mail filing and retention.