Mission Statement
The Secretary of State’s Office is committed to better positioning Montana for the future by embracing innovative ideas and technology to:
- Foster greater public confidence and participation in the electoral process
- Promote business activities by providing prompt and accurate service
- Act as the steward of state government records by educating agencies on the management and preservation of public documents
- Enhance the security of business transactions through the notary process
- Facilitate public participation in governmental rulemaking
- Provide easier access to information
Goals and Objectives
Continue efforts to provide increasing access to the Secretary of State’s Office services through technology.
- Develop and implement Statewide Voter Registration System in compliance with the Help America Vote Act.
- Develop and implement a new corporation registration system to replace 25 year old system.
- Develop and educate electronic document management guidelines for managing electronic records and information.
- Digitize 3.5 million corporate documents starting with active entities.
- Provide digital UCC Liens to on-line customers.
- Provide on-line access to the Federal Farm Bill master list.
- Refine “ARM on the Web” to enhance usefulness to user.
- Digitize 20,000 notary registrations.
Continue efforts to improve customer services by reducing turnaround time.
- Monitor correspondence, compliance processing, customer service to eliminate confusion.
- Provide improved records management services by replacing manual processes with software-based processes.
- Continue to offer fast, friendly and efficient personal assistance and service.
- Review and update Title 1 to reflect current practice and revised standards.
- Maintain the quality of publications as new business processes are adopted.
- Strengthen relationships with subscribers and submitters.
Continue efforts to improve efficiency.
- Implement remaining steps identified through process reengineering.
- Automate records center with bar code technology.
- Develop business plan to implement recommendations from workflow study.
- Implement new internal budgeting system.
- Implement new internal accounting system.
Continue efforts to improve voter participation.
- Train and educate elections judges throughout the state to implement new statewide voter database system.
- Provide outreach to encourage voter registration.
- Provide outreach to encourage registered voters to vote.
- Implement the federal Help America Vote Act.
- Educate voters of their rights and responsibilities to correctly mark ballots.
- Continue training election officials.
- Provide specialized voting equipment for disabled voters in each polling place.
- Develop computerized statewide voter registration system for use by SOS and all county election officials.
- Educate Montana voters on changes in election laws.
- Develop program for educating elementary and high school students on voting rights and civil responsibility.
Continue efforts to inform and educate our customers and the public.
- Update and improve guidelines for retaining/disposing of state and local documents.
- Develop guidelines for managing electronic records and electronic recordkeeping systems.
- Continue quarterly training of all state agencies on records management policies and procedures.
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